CUSTOMER CARE & POLICIES

Customer Care

We are committed to providing you with a smooth and premium shopping experience at A&A Aromas.

For any support, order queries, or product information, you can contact us anytime:

📧 Email: support@aandaaromas.com

🌐 Website: www.aandaaromas.com

Delivery: All over Pakistan

We usually respond within 1–2 hours during working hours.

Order Process

1. Select your product (Aura Extrait De Parfum 50ML)

2. Add to cart and place your order

3. Make payment via Bank Transfer, JazzCash, or Easypaisa

4. Your order will be confirmed within 1–2 hours

5. After confirmation, your order will be packed and shipped

6. Tracking details will be shared within 24 hours

Shipping Policy

We deliver all over Pakistan

Orders are dispatched within 24 hours after confirmation

Delivery time: 3 to 5 working days

Tracking details are provided after shipment

Return & Exchange Policy

Perfumes are non-returnable once opened due to hygiene reasons

Exchange is only possible if:

Wrong product delivered

Damaged product received

Claims must be made within 24 hours of delivery

Privacy Policy

Your privacy is important to us.
We do not share, sell, or misuse your personal information.
All details are only used for order processing and delivery.

Payment Policy

We accept manual payments via:

Bank Transfer

JazzCash

Easypaisa

Payment must be completed before order processing.

Important Note

All orders are processed after payment confirmation.
We ensure safe packaging and premium delivery experience for every customer